Terms and conditions
All the efforts have been made to ensure that our products conform to the current regulations. These
may change from time to time as per the changing market developments. We reserve all the rights to
alter or amend the prices and products displayed on this website without any prior notice.
ZenithMedicAid reserves the complete copyright of this website. No part of the site may be reproduced
or transmitted in any form or by any means without the written permission of the copyright holder. At
the time of order, you need to make full payment via credit card, debit card, or net banking. Other
methods of payment can also be accepted following prior arrangement. The L=legal title of the goods
shall be passed to the purchaser after receiving full payment.
Delivery:
Delivery will be done via post or parcel carrier. Products are usually received by the customers within 3
to 4 working days, depending on the type of delivery service they have selected. Kindly note that missing
deliveries must be reported within 2 weeks of dispatch and damaged products must be reported within
3 days of receiving the order.
Replacement, Return, & Cancellation:
Kindly note, returns, and refunds will not be accepted for masks, gel sanitizers, and coveralls due to
hygiene, health, and safety reasons.
1. We endeavor to deliver the orders quickly. Any short deliveries and damages must be notified to us
within 3 working days of the receipt of the order. We will replace the damaged products in accordance
with the statuary rights. If the delivered goods are claimed to be defective or not as ordered then we
may ask for photographic evidence via email.
2. Returns will be accepted if only the goods are unused and returned in their original packing.
3. Refunds will be made after checking the condition of the products by our team. The original carriage
surcharge cannot be refunded. Please note, if the product has been modified in any way then all rights
of return stand null. Refunds can take up to 3 weeks to process.
4. Orders for dispatch may be cancelled at any time prior to the dispatch of goods without incurring any
additional charges. But if the order is cancelled after the order has been processed then a handling fee
of 12% will be incurred. The orders cancelled after being collected will be treated as returns and may
incur a 25% restocking charge.
Our Liability Limitations:
ZenithMedicAid shall not be liable for any consequential loss whether it arises from the breach
of duty in contract or any other way.
ZenithMedicAid shall not be liable to any person for any loss or damage that may arise from the
use of any of the information contained in any of the materials on this website.
ZenithMedicAid shall not be liable to any person for any type of loss or damage which may arise
to computer equipment as a result of using this website.
ZenithMedicAid shall not be liable to any person for any type of loss or damage which may arise
as a result of any failure by yourself to protect your password or account.
Jurisdiction:
Any content contained herein on this website and any contract brought into being as a result of the
usage of this website are governed by and construed in accordance with the Indian Law.
Statutory Rights:
These terms and conditions do not affect your legal rights.